BCI India 2017 Conference and Awards programme
Fuelled by India’s foremost experts in business continuity and resilience, our interactive programme will address the latest trends and thought leadership faced by India’s industry landscape. Book a day conference ticket now to receive a free ticket to the BCI India Awards dinner and secure your place on this riveting programme of events.
Subject to change
08.00 - 09.00: Registration and networking
09.00 - 09.10: Welcome and opening comments - Conference Chair
09.10 - 09.40: Bringing an Order to Chaos: Game Theory approach to managing International risks
09.40 - 09.45: Welcome address from Headline Sponsor: Sungard Availability Services
09.45 - 10.20: Chief Guest and Keynote
10.20 - 10.35: BCI India 20/20 Think Tank Launch, Arunabh Mitra MBCI
10.35 - 11.15: Morning refreshment break
11.15 - 11.50:
Cyber security: the neglected aspects
Sumit Dhar, Senior Director and Head of InfoSec & Risk Management, EdgeVerve (Infosys)
Cyber Security (or the lack of it) can have a huge impact on the resilience of organizations.
Via this presentation, Sumit will walk the audience through case studies and stories of the various neglected aspects of cybersecurity that have had a huge impact on various leading organizations across the world.
The audience will be able to understand, internalize and appreciate the difference cyber security can make to the continuity posture of an organization.
11.55 - 12.30:
Continuity in the Business Sense
Pradeep Prasad MBCI, Head-Business Compliance, IBM ISDL
Pradeep is a good listener of stories. Stories which his mentees tell him. Their complaints, their frustrations, their heart-breaks; the humiliations they have suffered, manager’s utter lack of knowledge about the all-important Business Continuity, the fights with other departments to protect the turf, the urge to use the excuse of a client auditor’s half-baked observations as gospel, for hidden agenda… And he listens.
During his presentation, Pradeep will address the following topics:
- Ancient Business Continuity.
- Today’s Scenario.
- Who owns BCMS?
- Where is the Perception Gap?
- Is there a hope?
- Why does the BCMS Professionals face sidelining - traits to avoid.
- What is sense of business?
- How does having sense of business help?
- What does the top leadership wants from the BCMS professionals.
- BCI: The leading light, ever ready to bridge the gaps within an organisation
Let Pradeep narrate one story per attribute (accountability, ownership, client and employee focus, effectiveness and efficiency) which may bring out more than a ray of hope for the BCMS practitioners.
12.30 - 13.40: Lunch and networking
13.40 - 14.15:
Business continuity management in aviation industry - challenges and opportunities
Dr. KJ Devasia, Dy General Manager & Head - Emergency & Business Continuity Management, Bangalore International Airport Ltd.
Indian Aviation Industry is witnessing unprecedented growth for the past two decades. The number of airline operators, increase in fleets, common man accessing air travel, privatization of airports, and moreover the FDI policy change etc. have contributed a lot to this achievement.
While opportunity for growth is unprecedented, the chances for near-miss and potential risk also are increasing like never before. Not only the commercialization and privatization of air travel have increased the risks, but the emergence of numerous radical groups and interest groups also make the journey more difficult. While on one side efforts are to avoid colossal loss of investment in aviation infrastructure, the other sides are mostly of passenger safety and national development indices.
Aviation is a much sought after industry today; passenger safety and availability of services are equally valued by the advanced world which will be well taken care of only if there is robust preparedness and planning at different levels of aviation including airports, airlines, service providers and moreover the State.
14.20 - 14.55:
Business continuity matters… everyday
Tanya Singhal, Independent Consultant
Having managed the business continuity program for a large MNC, the key differentiator in making it robust and ensuring that it stays that way is 'Preparedness'. You can have the best plans, table top exercises, and communication software but if these do not get tested regularly, things can go awry.
During the protracted 2015 Chennai Rains, one had a sense of having managed it all. Yet, within a year there were Cauvery Water riots in Bangalore, Nada, Amma and Vardah in Chennai in Dec 2016 followed by Jallikattu each of which came with its own challenges.
Business Continuity is about asking the "What If", anticipating what could potentially cause business disruption and invoking plans in place so that things are managed. In a crisis, there is no time to think. You need to act and fast as failure is not an option. Tanya is amused when she hears that companies are in "wait and watch" mode. What does this even mean? Are you waiting to follow the herd so that you are not alone or should you keep your plans ready so that the accelerator can be pressed at time of?
Business Continuity should be repeatable till such time its force of habit and in one's DNA. One should conduct surprise tests, push boundaries as you can never ever anticipate every eventuality. Yet, one must be prepared and vigilant. There should be metrics to determine the overall health of the firm's continuity program. What's going well and what needs attention? India faces several threats - geo political, weather, infrastructure, vendor, cyber. Yet, people want to conduct business here due to the talent pool available, cost arbitrage and follow the sun model. We owe it to ourselves therefore to ensure that business is managed, no matter what the cause of disruption as the show must go on.
14.55 - 15.05: Short break
15.05 - 15.40:
BCM regulations and learnings from across the globe.
Dhiraj Lal MBCI, Executive Director, CORE
Dhiraj believes that lack of BCM regulations in India is the single biggest reason why this disciple does not currently get the full appreciation that it deserves in this country. He will cover in his presentation progressive ideas and decisions that other nations and industries have implemented to drive BCM. BCM regulations exist in the Healthcare industry and in Pharma in the US. Singapore imposes a fine for lack of continuity in telecom services. The Capital Markets Authority in Kuwait mandates that any listed company must have BCM in place. BCM is mandatory in the UAE by royal decree. The UK has a huge focus on BCM, as also the US, Singapore and Japan.
There are many more such examples. Dhiraj feels that a summary of all this would make a compelling argument and be useful information for the powers-who-be in India to be aware of, and to emulate hopefully via regulations in India also. If so then that could cause a massive upsurge in the BCM seriousness in India. It would be good information also for those who have to make the business case, and also for those who need to approve BCM budgets/the board.
15.40 - 16.15:
Is BCM attracting the right level of sponsorship and management commitment?
Sanjiv Agarwala MBCI, Founder, MD and CEO, Oxygen Consulting Services
Sanjiv will talk about management commitment and sponsorship as mentioned in various international standards and best practices of BCM: what does it mean? What are the challenges in obtaining the commitment and sponsorship for BCM? Is it just a one-way traffic where management is really not sure what to commit and how much to commit?
Cultural impact of obtaining management commitment will be a critical observation. During his presentation Sanjiv will also talk about challenges and potential solutions on obtaining commitment and sponsorship at various sizes of organization.
16.15 - 16.45: Afternoon break
16.45 - 17.20: India Business Continuity Managers : Road Ahead
Panel Discussion: The future of BCM in India, Moderator: Merril Cherian, Director, KPMG
How will BCM in India shape up in the next 5-10 years? Will it have more visibility? Be more committed? Will it be effective? Technology oriented?
17.20 - 17.30: Thanks and closing remarks by Conference Chair
18.30 - 19.00: Networking drinks
19.00 - 20.30: Awards ceremony
20.30 - 21.30: Buffet dinner